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Subject[/TD]
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[TD="colspan: 2"][Flickr Case 2577911] Re: Paying for account upgrade[/TD]
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Discussion Thread[/TD]
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Response Via Email (Lynda)[/TD]
[TD="bgcolor: #C6D3BA, align: right"]05/21/2013 07:58 AM[/TD]
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[TD="colspan: 2"]Hello Rhys,
Thank you for being a Flickr user. We appreciate you choosing to use Yahoo! and truly hope you continue to use Flickr as you have been.
I want to apologize for any inconvenience this issue has caused you. I assure you that I will do what I can to help resolve your issue.
I understand your concerns regarding the recent updates to Flickr. While we will not be reverting back to the prior version of Flickr, we do want to create a positive experience for all of our Flickr members. If you have any constructive feedback regarding the recent changes, we would love to hear from you on our forums.
Here's what you can get if you choose to have a Free Flickr account:
- Always free
- 1 TB of photo and video storage
- Upload photos of up to 200 MB each
- Upload videos of up to 1GB each
- Video playback of up to 3 minutes each
- Unlimited original downloads of your photos
On the other hand, here are other two kinds of accounts to choose from at Flickr:
Ad free:
- $49.99 per year
- All the benefits of a free account
- No ads in your browsing experience
Doublr:
- $499.99 per year
- 2 TB of photo and video storage
- All the benefits of a free account
For more information about upgrading your account, visit our
upgrade page.
Starting on May 20, we will no longer offer new Flickr Pro subscriptions:
- Recurring Pro members will have the ability to renew.
- Eligible Pro members will have the option to switch to a Free account until 8/20/2013.
- The "Gift of Pro" will no longer be available for purchase.
- Pro users will no longer appear with a "Pro" badge beside their name or buddy icon.
If you are a current Flickr Pro member and would like to switch to a Free account and receive a
refund for your remaining Flickr Pro subscription, you can find details and instructions at the
Flickr website.
Please allow four to six weeks for credit card refunds and at least one business week for PayPal refunds.
We hope that you come to enjoy the new Flickr site and participate in making a great community even better.
Additional information on this, and other Yahoo! products, can be found on the
Yahoo! help page.
If you have any further concerns regarding this issue Rhys, please let me know and I will be happy to assist you.
Thanks,
Lynda
Yahoo! Customer Care
www.yahoo.com
New from Yahoo!
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Customer (Rhys Bartley)[/TD]
[TD="bgcolor: #A0C4DE, align: right"]05/21/2013 04:57 AM[/TD]
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