Origin Customer Service = Top Notch!!

[riplash]

My b2 has been playing up lately.. Id narrowed it down to a faulty cradle, as the b2 powers up in the house when updating the unit, but not in the car.

Rang up Origin & spoke to a lovely young girl, who within about 1 minute 30 seconds had told me my replacement cradle would be in the post first thing tomorrow, no questions asked (well, other than my serial number and name!!) Top marks for customer care.. well impressed!

 

[Dave]

I LOVE service like that. Where did u buy the unit from originally mate - how much did u pay?

 

[riplash]

Er, I paid over the odds.. well, £420, standard RRP.. but I got it on a no-questions credit plan which suited me at the time..

Got it from Networx Automotive in Lanarkshire, got the number from the back of Evo.. they have a site too tho.


Little update on the service - - - I rang at 4.55pm yesterday afternoon - - - the new cradle was on my doormat this morning !!

 

[BRUN]

Road Angel are like that aswell, ive had new sticky pads and another power cable off em, both arrived next day