Spent all day on the phone to my insurance company and police again today, they don't know their head from their arse when it comes to this HPI stuff so I decided to call HPI directly. Probably should have thought of this to begin with because I've finally got some answers:
- If a car is stolen and subsequently written off by the insurance company, Cat C or D will be on the HPI as with any other write off.
- If a car is stolen and the insurance company pay out, but then it is found weeks later with minimal damage, the HPI will say Stolen & Recovered when the car is sold at auction because it is possession of the insurance company.
- If a car is stolen, then found with minimal damage before the insurance pay out, the HPI
should be clear once the original owner takes possession of the car again. However, this depends on the insurance company contacting HPI which apparently they drag their heels doing.
So, 'all' I have to do is make sure the insurance company fix my car properly (new wheels, tyres, service, valet, etc...). Then keep on their backs until they clear my HPI which they are obliged to do.
Easy!!! :S
Pleased to hear you finally getting it sorted out in the end, keep the pressure on the insurance company and dont stop ringing them till your cars repaired and hpi clear.
I have to say that part they've told you about cars that are stolen recovered then paid out and sold off by the insurance companys being recorded isnt always true.
You always see unrecorded cars at auctions (i bought a few myself) with plenty of damage so why arnt they on the hpi? Luck of the draw i guess?