182cup/D40/Hornet
Got my car car took into Renault today as the grease in the driveshaft boot decided to escape all over my alloy,hub etc.
I had asked them on the phone when they did the job could they degrease the alloy,disc etc as it was covered.
Invoiced for £25.85 (£15 labour,£3.50x2 clips&vat)for replacing the outer clip,my brother argued the toss but 'there is nothing we can do about it,wear and tear' so he paid them.He rang me to tell me the good news and as you can imagine I wasn't to pleased considering the car is just over 2 year old and 15000 miles on it.The cheeky b*****ds have even charged me for 2 clips as the 'technician' broke the first one trying to get it on!!!
I thought f**k them so I phoned Renault UK and explained the situation to them,they got in touch with the garage who told them the end of the clip was snapped off due to probably something hitting or some s**t that like so Renault UK wouldn't be compensating me any money and as they wern't 'technically minded'I would have to contact the service manager at the garage if I wanted to discuss the matter more in depth,how you can discuss a outer clip in depth I'll never know.
I did have a look under the car before it went in and the clip was still in place and tight but I didn't check the part that joins together which they claim it was.
Picked my car up tonight from my brothers and yes they have cleaned the alloy..from the inside with a f**king jetwash which has resulted in the being sprayed all over the wing,bonnet,bumper and drivers door the useless c**ts.Had a look under and the abs ring is thick in grease (possibly not as thick as the arsehole that did the job)which I would imagine is a safety issue?
So not only do I feel cheated out of the money I'm gonna have to spend time taking the wheel off to clean it properley,and get the grease off the rest off the car!!!! Why don't they do a proper job!!!!
Rant over......I may take pics and write a complaint to RUK not that I think I will get any joy though
I had asked them on the phone when they did the job could they degrease the alloy,disc etc as it was covered.
Invoiced for £25.85 (£15 labour,£3.50x2 clips&vat)for replacing the outer clip,my brother argued the toss but 'there is nothing we can do about it,wear and tear' so he paid them.He rang me to tell me the good news and as you can imagine I wasn't to pleased considering the car is just over 2 year old and 15000 miles on it.The cheeky b*****ds have even charged me for 2 clips as the 'technician' broke the first one trying to get it on!!!
I thought f**k them so I phoned Renault UK and explained the situation to them,they got in touch with the garage who told them the end of the clip was snapped off due to probably something hitting or some s**t that like so Renault UK wouldn't be compensating me any money and as they wern't 'technically minded'I would have to contact the service manager at the garage if I wanted to discuss the matter more in depth,how you can discuss a outer clip in depth I'll never know.
I did have a look under the car before it went in and the clip was still in place and tight but I didn't check the part that joins together which they claim it was.
Picked my car up tonight from my brothers and yes they have cleaned the alloy..from the inside with a f**king jetwash which has resulted in the being sprayed all over the wing,bonnet,bumper and drivers door the useless c**ts.Had a look under and the abs ring is thick in grease (possibly not as thick as the arsehole that did the job)which I would imagine is a safety issue?
So not only do I feel cheated out of the money I'm gonna have to spend time taking the wheel off to clean it properley,and get the grease off the rest off the car!!!! Why don't they do a proper job!!!!
Rant over......I may take pics and write a complaint to RUK not that I think I will get any joy though
