Aye this, make great products, just hope they don't go wrong.Good luck getting anything from Samsung. A truly terrible company to deal with when anything goes remotely wrong.
That's samsung uk. I'm still awaiting response from argos who my sales of good act would apply too I'm guessing.
This is why Samsung don't get any of my money - I also tell people to avoid buying their Tv's - they simply can't make decent ones!
Samsung are THE reason why I went to Apple. In the space of 8 months I had to contact them about "Issues" with the wife's new camera, the TV and my Galaxy Note3. The entire process was slow, drawn out and pretty much everyone I spoke to was less than useless. I genuinely believe the you get better service from Sky's Customer Service department and that's a bold statement!
The trouble with Samsung is that despite you selecting options for different types of products, all calls go to the same group of people who genuinely do not give a s**t. I was sent to a "Service Center" (Translation - shitty phone shop) in Leicester to have my Note3 looked at to rule out a Software Vs Hardware fault. They knew it was hardware as they'd even posted on there website about a KitKat update issue corrupting some firmware inside something on the main board but they still refused to just swap the device for a new one. It took over six weeks for them to F around and eventually come back with a decision to just replace the handset >>> GENIUS <<<
I will never buy another Shamsung product again and it's not like they're cheap products either... just a poor company to deal with.
Good lord you've changed!
Yeah I know, heavy bent eh! Now I am so lazy that I just pickup the phone and dial APPLECARE... Yes sir, pop in and we'll swap that right away for you... Perfect
It is, but I guess it's fair. The place has said they'll inspect there and then and shouldn't be much more than 30 mins.Bit of a faf. What's your preference? Store credit to get a different TV?
I wish we could return to a year ago and have those anti Apple conversations again 😧