Still heard nothing since the 25th April.Is that a good or bad thing?
And more importantly does that mean @mace¬ is able to get his purchase?
Sure it will be raised in the first board meeting, agenda item 3.
Still heard nothing since the 25th April.Is that a good or bad thing?
And more importantly does that mean @mace¬ is able to get his purchase?
Still heard nothing since the 25th April.
Sure it will be raised in the first board meeting, agenda item 3.
Thank you for your inquiry.
Please accept our sincere apology for the delay in getting back to you.
Please be advised that we have created a new order to reship the CSL DD (5 Nm) for you as soon as possible.
It should be shipped out by our warehouse shortly via UPS.
You can check your order in your Fanatec account as your tracking information will be uploaded there once it has left our warehouse.
We thank you for your patience.
Did it ship?Day 273........
You'll never believe this, just checking my emails as I won free gift on the postcode lottery and if my double burger press wasn't good enough another email popped up.
Now I know this doesn't mean anything at this point but at least I'll have a new order to email about.
View attachment 1694674
Got an email this morning.Did it ship?
Got an email this morning.
UPS showing
View attachment 1695195
Got a delivery time of Tuesday between 11:15-14:15. Happy days.
Looks like I've skipped the import tax as well again.
I'm not quite there yet, but it is looking good.
It all comes to those who wait. Excited but need to attach it to my desk for the time being, so less excited.Now that’s express delivery. Finally!
Too heavy for an empty box... breeze blockDare you to say it arrived with an empty box
Anyone who has the GT Omega Prime Lite can they tell me if the seat hangs over the back of the frame?
Dimensions give a length of 137cm and I have a current length of around 150cm I want to fit it in. I'm only little at 5'10 so not expecting the seat right back.
View attachment 1695734
Also, on the monitor stand is there any benefit in going for the profile over the cheaper portable? Profile seems a bit overkill for a single monitor and as its free standing.
I also assume that the monitor stand will sit over the pedals so not add any length to the setup?
Own up, who is this
Seriously temped by this:
http://[URL]https://www.logitechg.com/en-gb/products/driving/pro-racing-wheel.941-000196.html#bundle[/URL]
It’s quite expensive, but the wheel gets excellent reviews and the pedals do too, load cell etc.
Fanatec’s website is all over the shop and I honestly don’t trust them any more.
Yep, reviews are all good but when they first released it they promised different wheel styles and have so far, released nothing.
I agree it's not for everyone, but I like to try and match the wheel style with the game.That’s annoying for anyone who bought hoping for that, it’s been out a while too. Personally I’m happy with the wheel it comes with, but if they want to build an ecosystem that’s not the way 🤷♂️
Hi Everlie,
Many thanks for resolving the issues with my delivery. After 280 days since ordering I can now confirm that I have received all items in my order and they are working as expected.
I would like to go back to a promise I received in another email from Fanatec dated 20/10/2023 that stated the following:
"Finally, we know a simple reshipment of your order is not enough to help you regain confidence in us as a reliable service partner. For this reason, we will be reaching out to you as soon as we’ve processed all open orders with a proper apology, in the hopes that a gesture of goodwill on our part is the first step in doing right by you."
Are Fanatec still standing by their gesture of goodwill for the 9 months I have had to wait for my order?
If so, I would be very grateful if you could arrange a gesture of goodwill for myself to help in expanding my Fanatec product range.
Yours thankfully
Pete