Sky Cancellation

[SC03OTT]

'Pulling them' implies there removing them by choice. They're not.

 

[Clio_fool]

'Pulling them' implies there removing them by choice. They're not.

So what's the full story here then? Have discovery etc done a deal elsewhere for uk coverage?

 

[SC03OTT]

So what's the full story here then? Have discovery etc done a deal elsewhere for uk coverage?

I believe the chat is Discovery are asking for more money than Sky are willing to pay.

 

[Storm_Force]

I had a letter from Sky (current offer of 20% off) ends this month letter basically said the offer will continue for another 18 months without recontracting. With the news about the Discovery channels etc will ring them and expect more or I am out of there.

 

[montana]

anyone else having trouble connecting on live chat?

 

[Ben.Block]

I couldn't care less if the Discovery channels are pulled, I can't see Sky struggling to find alternative content for its customers.

 

[Duck Hunt]

need to read the contract ,but can you get out with them pulling the channels ,its the only programs I watch on there .

 

[montana]

Eventually got through , lady I spoke to (on sky chat) was adamant I couldn't cancel as I had agreed to minimum term etc , no breach of contract etc. Going to keep trying.

 

[glowworm105]

Eventually got through , lady I spoke to (on sky chat) was adamant I couldn't cancel as I had agreed to minimum term etc , no breach of contract etc. Going to keep trying.

I have just read my terms and conditions , i have sky q so im not sure if my terms are different but im pretty sure it does say we have the right to cancel , section 14.4 gives all the information so it may be worth giving them a look

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[R3k1355]

The latest in the mud-slinging competition is from Sky:

We were prepared to pay a fair price for the Discovery and Eurosport channels and invest more in those channels to make them even better for our customers. We have offered hundreds of millions of pounds to Discovery, a US$12B American business but that wasn’t enough. They asked the Sky Group to pay close to £1B ($1.25B) for their portfolio of channels, many of which are in decline

Was that a year, or 5 year deal or what??

 

[Goodj]

If they bin off Eurosport, I'm off to BT.

 

[R3k1355]

If they bin off Eurosport, I'm off to BT.

Yea rather ironically BT have just dropped the price of their top TV package to £12 a month, and they do offer Discovery channel.

EDIT: It's a tenner if you already have broadband with them???

 

[Goodj]

Seems many people are having similar thoughts, web chat has been solidly busy all day.
I'd rather give them the chance to cut/paste all the terms/conditions they thinkg are relevant to keeping me stuck to them, than to have Scotty McHaggis get his compo-voice on at me because I'm not going to keep paying for old rope.

 

[R3k1355]

Yea it's abit of a kick in the teeth when a bunch of your fav channels get pulled.
Sky offer loads of channels, but it ends up with you only watching 10 of so of the buggers.

Having said that a billion quid seems pretty steep for just a few of them.................

 

[Goodj]

Yea it's abit of a kick in the teeth when a bunch of your fav channels get pulled.
Sky offer loads of channels, but it ends up with you only watching 10 of so of the buggers.

Having said that a billion quid seems pretty steep for just a few of them.................

I pretty much only had Sky for the F1 channel, but I can live without that now.
Given the total for all my viewing and broadband would be under £60 with BT, it's a no brainer.

If only they had some way of contacting them

 

[Goodj]

Straight from webchat to "Greg", the Sky Expert

So, you are in a recontract period until 14/10/17, however if this change does go ahead you would have cancellation rights if you feel you have been materially disadvantaged. this is something that you'd need to progress if the channels are actually removed though.

"Removing 24hr-rolling Wheeler Dealer repeats from every weekend of life is a problem"
"WhereTF is Rick Harrison!"
"So, is Sky going to pick up all the Alpine events? Sky Sports Skiing?"

 

[R3k1355]

Rick Harrison is on the History channel dude.

Last minute talks are going ahead though.

http://www.campaignlive.co.uk/artic...-channels-sky-ahead-midnight-showdown/1422678

 

[Duck Hunt]

I hope they sort it out ,we shall see tonight at midnight .

 

[Goodj]

Rick Harrison is on the History channel dude.

Now look, I like Rick, but I'm no expert in these matters so, if you don't mind, I'm going to have to get a guy in to look at this

 

[Maccy]

Took me an hour to get through to live chat yesterday, got through eventually and it took almost another hour to proceed with cancelling whilst the 'advisor' tried to offer me 20% off, then eventually 40% off before I was firm and said I wanted to cancel. Should've just called up and done it in the end!
Low and behold, couple of hours later and go to Services on the TV > Your Account and a 60% offer is sitting there. Wonder how many people will be leaving if Sky do lose those channels....

 

[R3k1355]

I'm giving it some thought, I hadn't realised how much stuff BT have to offer and it's a tenner a month!
Currently we're paying nearly £40 a month, and the vast majority of that it shite no-one wants to watch anyway.

 

[dk]

it is not in either Sky or Discoveries interest for this to happen, i am fairly confident an arrangement will be made, if there isn't, i'll be pissed off as i like discovery, but i wouldnt leave sky over it as there still isn't a better service out there unfortunately. I would just download the shoes i'll miss like i used to before.

 

[Goodj]

http://www.keepdiscovery.co.uk/

 

[Geddes]

I cancelled Sky about 2 weeks ago, just Sky TV though. Was paying £28 pm for Films, HD, Box Sets. at 50% off 12 months. Contract ended about 2 weeks ago. I cancelled and i rang up they offered iirc 20% off. Later that day on the box i got 60% off for 12 months. But i still didn't take it. On my on line account they now offering 50% off for 10 months. Few months down the line i'll have another look at Sky when everything is settled down and take up a contract under a different name

 

[JamesBryan]

Discovery is staying @Goodj

Just seen a post on Discovery UK Facebook.

 

[Goodj]

Eurosport?

Edit: Yes, superb.

 

[JamesBryan]

The whole group yeah.

 

[Matt Cup]

Discovery is staying @Goodj

Just seen a post on Discovery UK Facebook.

http://www.sky.com/discoveringmore

 

[ColinG]

I phoned today and got my package down from £67 to £55... Pleased the channels are staying!

 

[Daz.]

Yay!

 

[Clio_fool]

Thank God. I wonder for how much?

 

[montana]

Good news, should have checked first, typed out a full complaint then logged into Sky to get my account details and see that they are being retained :smile:

 

[Ben]

Just had a letter through today with a £2.50 increase on Box Sets so I got on live chat and have been offered 40% off my whole package, should I say no please process the cancellation and hold out for more?

 

[The Russian.]

I cancelled and moved to Virgin and they are constantly ringing me to go back for £35 a month for everything and I mean everything.

It's still a no.

 

[Ben]

Just had a letter through today with a 60% discount after I decided not to renew for another year. Sky box sets and sports for £26 per month, tempted.

 

[Virtual_Unknown]

12 months after I started this thread and its time to do it again.

Is the best still 50% plus money on to the account?

 

[The Russian.]

I keep getting offers on 65% off the full package price

 

[Ben]

I got 60% discount after I left last month, so I now get Boxsets, Cinema, Sky Sports plus HD for £36 per month for 12 months.

 

[Chris V6 255]

Just cancelled ours.
Guy on the phone was a prick. Offered us £15 off our £120 a month bill.
Just logged online & they are already offering 50% off.


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[Chrisgti6]

Just cancelled ours.
Guy on the phone was a prick. Offered us £15 off our £120 a month bill.
Just logged online & they are already offering 50% off.


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£120?! WTF package did you have?