Sky iD

[Geddes]

I've had sky for years and now i have an app to recored stuff of my mobile, i set up a user name and gave them one of my new email address's all of my mobile on the app. And when i came to open the all and wanted to record a program it say's i dont have a sky+ subscription please contact sky.com. I rang them up tonight and tyey said i need to a sky.com emaill address not my present email address and also i need to sign up to sky iD. Even though i have a user name for it and also used my email address.

Anyone got any clues cos i'm stuck on what's going on

 

[dk]

i can confirm you don't need a sky email.

you do have to tick something in your sky profile online to enable you to use the remote record function though

 

[Scott™]

Yea you need to sign up to skyonline or something like that. No need for a sky email though.

P.S its the best app in the world.

 

[-Jason-]

As above dont need the sky email just link it with the account that you use for sky online.

 

[Scott™]

Think you can do it on your Sky box aswell.

Just go to Sky Active - Sky Products - Remote Asisstance.

 

[H182]

If not already done so, create a sky Id online with your account number and stuff, then do this:

http://mysky.sky.com/portal/site/skycom/mysky/remoterecord/setup

Couldn't live without it now I use it several times a week.