+1 for the general consensus towards Tim @ CYC. It has taken him three days to process my last two (huge, I might add) orders, and there's also the fact that I live in NI and it costs £15 per DPD consignment, which is marketed at 'DPD two day'. Now, when I ordered from Alex at Elite Car Care on Monday, it was despatched on Tuesday and with me on Thursday via the same DPD service. When I order from CYC, it takes 6 working days. Unacceptable. My most recent order was my last. I told myself that I'd give them one last chance - they've had it and blown it. What's even worse is that when I emailed him to complain about the 6 working days (8 days total) it took for an order and the cost of £15 per order, he replied with a s**t attitude telling me to take it up with the couriers, not them. Sorry Tim, as idiotic as they are sometimes, DPD aren't the problem, you taking 3 and 4 days just to process an order is.
/rant.