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Well, now that i have been out with their mechanic Mark Smith, i real down to earth person who doesnt spout you a load of sh*t aka Bob Sutton.
He suggested that i try another cup or 172, which i did, the noise was there, im happy its just a noise that it makes now.
Didnt have to go through...
Do me a favour, go out in your car, with the passenger window down, rag it in second gear up to approx 6000 prm, tell me what you hear, a whistle like noise?
Narrow road, no off road parking, i was close to the curb but i tell myself you can get a bit closer without hitting the curb, your a good driver!!.... GRIND!!
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!
I hate myself, i am a tw*t! - well it had to happen sooner or later!!!
When i asked about the price for a service on my cup they tried to tell me that they have to change the pollen filter, having told them several time that my car doesnt have one they still insisted that it did - daft tw*ts!
CUP 172 - they are so sh*te at ringing back, when i complained last time and demanded that the manager (bob) call me, 2 weeks later nothing, so i had to call them again! and then when i took him out in the car i arranged to meet him at 10, to be told that he was in a meeting!! - so i asked to...
GUTTED!
I now have two parking dents in my N/S door, its so gut wrenching when you are washing the car you love only to discover another dent *heart drops to floor*
I know who it is aswell, the nextdoor neighbours have a little boy who seems to like swining the door wide open when he gets...
No, i refuse to talk to any of the reception girls now as they are plain useless.
I am dealing with Bob Sutton, he is the service manager there. (the site on Hayden Road)
Im on a 52 plate, and dont use that gym
the whole operation they have there is a joke!
Well they have had it again today and ordered a new exhaust for the car.
The garage i use is the CO-OP Motor group in Nottingham.
The whole place is a joke, if you replaced all the staff with non english speaking asylum seekers it would be a more efficient customer focused operation! than it...
Your car 100% HAHAHAHHA - sorry, hope you enjoy picking it up - its a great car, but there ARE going to be problems! sorry for being cynical, but from my experiance, and others on the board, get your note pad out!
Im going out with the service manager tomorrow so he can hear the noise.
But i have already had one of the technicians come out with me who said he was "baffled" by the noise.
Just as an example of how bad the customer care is, when i complained last time that it wasnt good enough that they...
May have mentioned this before, i have a fault on my Cup.
When accelerating hard, when it goes above 5300 RPM there is like a whistling noise coming from around the N/S engine compartment.
Its been back to the dealer 3 times, each time they say its fixed, each time they have said its a...