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2100 microsoft points for £4
- Thread starter snick01
- Start date
I wonder if they'll honor the orders that went through last night - I'm half expecting an email telling me to bog off lol
UR R26R.5, VW Golf R
Well, you get your points in the post. You redeem them, you have them. They charge you £19. You complain, saying you paid £4 using voucher codes otherwise you wouldn't have gone ahead with the order. You show them your email (which you should also have stating the £4 receipt), they can't do anything about it other than ask for the item to be returned. By which time you've already put them on your MS account.
It's their fault for releasing the £15 off voucher code, not the public's for taking advantage of it. Their mistake, which they only seemed to cotton onto last night.
I totally agree.
However, December last year I got the 'Left for Dead 2' deal from Tesco Direct, was reduced from £40 to £15 or something silly.
They charged me, I received nothing, and it took them 2-3 weeks to refund me due to their 'price error'
Same thing happened again with their 'Buy one get one free' offer in January. Charged for BOTH.
Just because you pay, it doesn't mean they have to honor it anymore.
Obviously I hope I'm totally wrong, and everyone gets their points
This is what has happened to me. Code worked, accepted, the receipt said I'm going to be charged £4, email says £4, yet they've taken £19 out of my account.
Placed my order hours before 10pm yesterday.
I've been done it would seem. :dapprove:
C.J said:I totally agree.
However, December last year I got the 'Left for Dead 2' deal from Tesco Direct, was reduced from £40 to £15 or something silly.
They charged me, I received nothing, and it took them 2-3 weeks to refund me due to their 'price error'
Same thing happened again with their 'Buy one get one free' offer in January. Charged for BOTH.
Just because you pay, it doesn't mean they have to honor it anymore.
Obviously I hope I'm totally wrong, and everyone gets their points
Or...
Amazon mis priced BF:BC2 and still honoured it for me @ £23
Nissan Jewk
How soon after do they credit your account? Mine was ordered at 9pm last night, I received an email confirmation stating its £4. Gone to track my order today and its stating the total value of the order is £19. I'll cancel the order if I can get confirmation about whether i'll receive the credit or not.
Considering how often this 'offer' cropped up on Littlewoods (same company), I really don't think it's an error as such, they wouldn't make the same mistake that many times.
Audi TT
guessing this is the same code then that they're selling >
http://cgi.ebay.co.uk/2100-Microsof...s_VideoGameAccessories_JN?hash=item3cab7fd328
http://cgi.ebay.co.uk/2100-Microsof...s_VideoGameAccessories_JN?hash=item3cab7fd328
Clart
ClioSport Club Member
i wouldn't cancel just yet
"If you have paid for your order with a credit or debit card then we will process your payment in two stages. First we will charge your card with the full price of the order then we will refund your card with the value of the discount. Please note that the payment and refund may not occur simultaneously but the refund will be made no later than when your order is despatched.."
"If you have paid for your order with a credit or debit card then we will process your payment in two stages. First we will charge your card with the full price of the order then we will refund your card with the value of the discount. Please note that the payment and refund may not occur simultaneously but the refund will be made no later than when your order is despatched.."
It is amazing how many people don't read the stuff in front of them, this was quite clearly shown on the page when placing the order.
UR R26R.5, VW Golf R
LOL. Like I said earlier, if you have the email receipt of sale @ £4, and they then go on to charge you £19, it's THEM that are in the wrong.
You, as a customer, have made the purchase on the proviso that the discount codes work. You wouldn't have gone through with the deal had it been full price, which is why stores and websites offer these discount codes to entice you in. They may ask you to return the item for your money back, but if you've already submitted the code, what can they do? I'd just relax. If £19 comes out of your account, then you contact them and explain the situation. THEY are in the wrong, and having the backup email receipt just proves this. It's like going into a shop, buying a shirt with money off vouchers, then having them phone you up 3 weeks later saying those vouchers were invalid. You wouldn't have bought the shirt, otherwise, though, and the till has scanned them in and the receipt shows this. Fail. You win.
Like has been said, Littlewoods and Marshall Ward have done the same thing in the past. I've used the codes before and they've worked a treat. I'm expecting this to the be the same. If it doesn't, I'll still enter the codes then complain saying I've been charged £19.
You, as a customer, have made the purchase on the proviso that the discount codes work. You wouldn't have gone through with the deal had it been full price, which is why stores and websites offer these discount codes to entice you in. They may ask you to return the item for your money back, but if you've already submitted the code, what can they do? I'd just relax. If £19 comes out of your account, then you contact them and explain the situation. THEY are in the wrong, and having the backup email receipt just proves this. It's like going into a shop, buying a shirt with money off vouchers, then having them phone you up 3 weeks later saying those vouchers were invalid. You wouldn't have bought the shirt, otherwise, though, and the till has scanned them in and the receipt shows this. Fail. You win.
Like has been said, Littlewoods and Marshall Ward have done the same thing in the past. I've used the codes before and they've worked a treat. I'm expecting this to the be the same. If it doesn't, I'll still enter the codes then complain saying I've been charged £19.
I doubt I'll ever see that £15 back - they've charged me the full £19
I've emailed them saying I never authorised them to charge me £19
That small print says you receive the refund before despatch but my order status say's it has been despatched
Dodgy
I've emailed them saying I never authorised them to charge me £19
That small print says you receive the refund before despatch but my order status say's it has been despatched
Dodgy
Nissan Jewk
From Very:
If you use a cash discount promotion, such as £10 off, and you pay for your order with a credit or debit card, then we will process your payment in two stages. First we will charge your card with the full price of the order then we will refund your card with the value of the discount.
Please note that the payment and refund may not occur simultaneously but the refund will be made no later than when your order is despatched. Please be assured that if you were selected to receive the offer and your order meets the applicable terms and conditions, the refund will be applied to ensure that you receive the correct discounted price overall.
If you use a cash discount promotion, such as £10 off, and you pay for your order with a credit or debit card, then we will process your payment in two stages. First we will charge your card with the full price of the order then we will refund your card with the value of the discount.
Please note that the payment and refund may not occur simultaneously but the refund will be made no later than when your order is despatched. Please be assured that if you were selected to receive the offer and your order meets the applicable terms and conditions, the refund will be applied to ensure that you receive the correct discounted price overall.
STICKER TWONK
ClioSport Club Member
Golf GTi DSG
Just done the Woolworths deal! Seemed to work ok
