Today i have found out that my warranty ran out a week ago on my car. I knew it was close but as i brought the car as an ex demonstrator and got no warranty paper work i did not know the exact date. I phoned up my local garage to be told it has already expired and now im driving round with no insurance as its viod due to lack of M.O.T.
I phoned up Ren cust services (that name is a joke in its own right!) they informed me that they dont send out letters, its my responsibilty! I mentioned the fact that i did not get any paper work stating when it expired when i brought the car. I didnt even get an owners manual for f**k sake. I was then informed that its the garages responsibilty where i got the car to supply the paper work. This was the first time i had brougt a newish car how was i supposed to know at the time what documents i should of had?
Now that my warranty has expired i cannot maintain the original manufactures warranty that would have cost £395 per year. Instead im left with Reanults other warranty choices. These are:
1) Harmony scheme
Covers all mechanical parts on the car. £450 year
2) Advanced Scheme
Covers all mechanical parts except airbags, aircon and other sucj things as those (whatever that means) £310
3) Normal
Covers most main mechanical parts such as engine, gear box £210
So basically due to again poor customer services im left with a decision. Which warranty option should i go for? right now im thinking none and take a chance, dont want to give them anymore of my hard earned money! Rant over, thanks for reading.
