ebay numpty

[Clart]

Sold a wireless router on ebay and the buyer can't set it up. Now he wants to return it, if he can't get a refund he will leave bad feedback, I've had a few messages off him:

"the modem that i recieved is in a good condition but i am unable to install the modem so i am wondering if i will be able to return the objest?

regards mark"

"can u plz return my email as i want to know if i am able to return this iteam?

regards mark thx"

"i am wondering if i will be able to return this iteam to you as i am unable to install to my computer!!If i am unable to return i will have to leave u a bad reprt on this iteam ? plz reply as soon as posible

regard mark"

I told him you do not need to install it, just put 192.168.2.1 into your browser and configure the network from here.


"hi i am unable to get the router working i have tried going on to that website but i am stuck from there on out.will i be able to return this iteam?

regards mark"

Surely he can't ask for a refund when he can't get it working? Not my problem is it?

 

[RobertCL]

I'd say not your problem. Can't you point him to the manufactures website? or tell him to RTFM ? (if it has one)

 

[Clart]

i've sent him the belkin setup guide link, but i somehow don't think he'll be able to figure it out

 

[Griff]

Sounds like he's not even tried to set it up and wants to return it for another reason.

Probably some idiot who's bought the wrong item (his fault) and now just wants to send it back.

BTW have you left him feedback yet?

 

[philmots]

^^^ good point if youve not left him feedback say if you leave me it ill leave you it and no you cant return it, just re sell it...

 

[Tiger]

looks like he needs a few literacy lessons, 'iteam' wtf lol

if he leaves u neg feedback, id be straight onto ebay about it, saying that tho, the b******s prob wouldnt remove it

 

[fungusman]

if its working and he cant install it thats his problem, he leaves bad feedback get the ebay admin team to remove it.

 

[Chris1.4RT]

Apparently, if someone leaves negative feedback, you can leave a response to it.

In your response you leave his email address or phone number. Then you contact ebay saying you didn't mean to. They can't edit feedback only remove it.

I'd only try this as a last resort IF he leaves it.

I would tell him he should seek professional help. There's nothing wrong with it and sold as seen anyway.

I'd hate negative feedback and currently have 144 all + but I accept it's inevitable with the pillocks ebay attracts.

 

[Griff]

You physically can't leave URL's, Email address or phone numbers in feedback (or responses to feedback)

 

[Chris1.4RT]

How not?

Even if it detects a phone number, surely you can just space it out like 1 2 3 4 5 6 rather 123456.

Same way you beat swear filters.

 

[Griff]

Perhaps you can do it that way.. I know " @ ( ) etc don't work though.

 

[MrAtego]

Tell him you'll take it back -20% what he paid you for it and he has to pay postage to you, call the 20% a restocking charge!!