After all the bad episodes people have suffered i thought i would mention the visit I had to Dutton James St Helens. Over the weekend it became apparent that what I had thought was a dash rattle was actually an exhaust rattle. I rang the dealership this morining who said they would look at the car this afternoon. They diagnosed the problem as a cracked centre section of the exhaust, which had in turn damaged the cat. As the car is 14mths old i was due to make a contribution. The guy on service said tbat seeing as the car had only covered 13k this was not acceptable and he had spoken to renault and that I would not have to contribute. (He also suggested that as the car was uk supplied this had made it easier). There is a back order on the parts so it will be a few weeks, but the replacement exhaust will be covered for a further 12mths.
It makes a change for a dealership to take repsonsibilty for their customers and their service was excellent and prompt.
Unlike Arnold Clark..... but that is another story
