Got a iphone 3gs and when i pulled the contract out i got 6months free insurance,
On friday my phone was on the tool box and my hand were coverd in oil/grease and the hammer slipped from my hand and cracked the screen , i couldnt see any cracks atall untill yesturday were i noticed its about 5cm long,
phone is JB but i cant get it back to the restore point because my laptop went kaput and had to get factory reset recently,
Will they replace the iphone how it is? or do i need to factory settings, then put everything back so it looks used,
Ta
On friday my phone was on the tool box and my hand were coverd in oil/grease and the hammer slipped from my hand and cracked the screen , i couldnt see any cracks atall untill yesturday were i noticed its about 5cm long,
phone is JB but i cant get it back to the restore point because my laptop went kaput and had to get factory reset recently,
Will they replace the iphone how it is? or do i need to factory settings, then put everything back so it looks used,
Ta