Hi, I am quite new to the world of Renaultsport. We bought a very nice 07 plate 197 last October which has been trouble free so far and we love the car.
At least it was until yesterday when it locked my wife inside it and deadlocked the doors!
She opened the car as normal but it turned out the key card was in the house. We have since established that the card signal will pass through the house wall to the car on the drive although it is intermittent. She had forgotten to pick up the keys, got in, shut the door and pressed start. Of course it didn't start an she realised the key wasn't present,tried to open the door and it was not just locked, but deadlocked.
Nothing could be opened as all was deadlocked and no ignition to open windows. Eventually she got a neighbour's attention by leaning on the horn. This was over an hour later in hot weather. Neighbour managed to get the door open eventually due to the intermittent signal. She even climbed over to the boot and tried to break a window with jack but it didn't work.
It should not be possible for the car to do yes. Yes, it is not wise to get in without the car but this should not happen.
To say this is dangerous would be an understatement.
Has anyone else experienced this or got any thoughts as to the cause? Main dealer says they've never heard of it.
I'm thinking of getting it checked out but I suspect we'll get a large bill and no fault found.
Any help would be much appreciated.
I've ordered an emergency safety hammer to keep in the car from now on!
Thanks
At least it was until yesterday when it locked my wife inside it and deadlocked the doors!
She opened the car as normal but it turned out the key card was in the house. We have since established that the card signal will pass through the house wall to the car on the drive although it is intermittent. She had forgotten to pick up the keys, got in, shut the door and pressed start. Of course it didn't start an she realised the key wasn't present,tried to open the door and it was not just locked, but deadlocked.
Nothing could be opened as all was deadlocked and no ignition to open windows. Eventually she got a neighbour's attention by leaning on the horn. This was over an hour later in hot weather. Neighbour managed to get the door open eventually due to the intermittent signal. She even climbed over to the boot and tried to break a window with jack but it didn't work.
It should not be possible for the car to do yes. Yes, it is not wise to get in without the car but this should not happen.
To say this is dangerous would be an understatement.
Has anyone else experienced this or got any thoughts as to the cause? Main dealer says they've never heard of it.
I'm thinking of getting it checked out but I suspect we'll get a large bill and no fault found.
Any help would be much appreciated.
I've ordered an emergency safety hammer to keep in the car from now on!
Thanks