lemonnobby
ClioSport Club Member
let me now how it goes. lift the boot floor and see if its flat mate.
We had a lady who collected a 07 astra off me last week and she didnt spot a nasty scratch which was why the price was reduced, but she came into to see us at the garage nice and polite but we could tell she hadnt spotted the scratch in the 1st place, but as she and her family are valued customers we got the scratch repaired however i was well within my rights not to but that not good for business.
It's not down to the customer to spot it - if the price was lower because it had a nasty scratch, that should have been made very clear to her.
If she wasn't told, she had every right to make sure you repaired it. I'd have thought it wasn't good for business that you don't tell people when there is damage to the cars you're selling..:S
A used car has to be in a 'satisfactory condition'.
Alex pair of exhaust mounts the bumper isnt sitting correctly due to the impact damage
Yes, but you cannot 100% define 'satisfactory condition'.
By the way you are talking you could argue that ANY used car isn't 'satisfactory condition' as it isnt 100% perfect as it would (probably) be fresh from the import center.
Yes, but you cannot 100% define 'satisfactory condition'.
By the way you are talking you could argue that ANY used car isn't 'satisfactory condition' as it isnt 100% perfect as it would (probably) be fresh from the import center.
It's satisfactory condition in relation to the age and price...
So basically within reason...
It's satisfactory condition in relation to the age and price...
So basically within reason...
To be honest mate, for the amount that i paid for the car, i would atleast expect the pannels to fit, and i dont think thats too much to ask. The car is now at the dealership, they gave me the "impression" that its going to be repaired, but im not getting my hopes up.
cheers
toon
Thats exactly why people can't stand dealing with car dealers.If the car was sold with scrathc from a bump, bumper out alligment and a droopy exhaust as it does not affect the operation of the car in anyway whatsoever then a garage does not have to put it right, if the damage wasnt there when you looked at it and signed the order form then when you came to collect it it had that damage then that a different ball game.
We had a lady who collected a 07 astra off me last week and she didnt spot a nasty scratch which was why the price was reduced, but she came into to see us at the garage nice and polite but we could tell she hadnt spotted the scratch in the 1st place, but as she and her family are valued customers we got the scratch repaired however i was well within my rights not to but that not good for business.
Any update from the garage Toon?
Did you notice the damage before you bought mate?
Thats exactly why people can't stand dealing with car dealers.If the car was sold with scrathc from a bump, bumper out alligment and a droopy exhaust as it does not affect the operation of the car in anyway whatsoever then a garage does not have to put it right, if the damage wasnt there when you looked at it and signed the order form then when you came to collect it it had that damage then that a different ball game.
We had a lady who collected a 07 astra off me last week and she didnt spot a nasty scratch which was why the price was reduced, but she came into to see us at the garage nice and polite but we could tell she hadnt spotted the scratch in the 1st place, but as she and her family are valued customers we got the scratch repaired however i was well within my rights not to but that not good for business.
Thats exactly why people can't stand dealing with car dealers.
+1.
totally agree!! dishonesty is one thing i cant stand, and to have someone hold information back on you when your handing over £000's is one thing i hate!
Just got a message on my phone " hello sir, we need authority to replace and exhaust mount and clamp, total cost is £78.00. I ONLY BOUGHT THE CAR LAST SATURDAY 1 YEARS PARTS AND LABOUR WARANTY.
toon
Just got a message on my phone " hello sir, we need authority to replace and exhaust mount and clamp, total cost is £78.00. I ONLY BOUGHT THE CAR LAST SATURDAY 1 YEARS PARTS AND LABOUR WARANTY.
toon
kick up s**t mate!! obv the warranty aint worth the paper its written on!
I cant believe you bought it and didnt notice!
My ass will it be going into te bodyshop!!
Come on Al, even you used to try and pull that one!!
I cant believe you bought it and didnt notice!
He was a Mechanic, then a Service advisor.....
There really is no hope.
Just becarefully with volkswagon mate heard lots of storys. but no worse than cooks