Windows 7 - Startup Failed

[Andy_con]

was using my laptop this morning and normal, it frooze and i got a blue screen.

laptop restarted and i got a failed to start error. after spending 2 hours going through the startup recovery tool i managed to get it back up and running, but now i will only log me onto a temporary profile where all my stuff is missing.

how do i get back onto my normal profile?

 

[l33th3tr33]

I had this a year or so ago and ended up setting up an OS on another hard drive, and transferring my old stuff over, although that was in my desktop. I suppose you could use an external case or whatever it's called (can't remember for the life of me) for the old one. Not the cheapest way but at least you start off with a nice fresh drive.

 

[matt911]

was using my laptop this morning and normal, it frooze and i got a blue screen.

laptop restarted and i got a failed to start error. after spending 2 hours going through the startup recovery tool i managed to get it back up and running, but now i will only log me onto a temporary profile where all my stuff is missing.

how do i get back onto my normal profile?

Have you tried to system restore to another previous point?

 

[Andy_con]

no restore point created

 

[@Spoonie]

Your profile may have been corrupted.

 

[matt911]

no restore point created

So you have never installed windows updates etc?

 

[Sargara]

Andy have you gone through the eventviewer to see what error messages were thrown up? It may point you in the direction of whatever caused the BSOD in the first place.

 

[Andy_con]

i always install updates

jsut tired this and its made no difference.

http://support.microsoft.com/kb/947215

is this like a big issue? do i just copy the old profile to the new one? or are we talking reinstalling windows here?

 

[matt911]

If you install updates you should have restore points. Weird lol

 

[Andy_con]

no idea??

i just need to know whether to just copy everything to a new profile or i need to reinstall windows?

im i dont if this is a big issue or not?

 

[matt911]

I'd suggest reinstalling, just copy your user stuff obviously. Who knows what you have done.
Try command prompt and enter: sfc /scannow on another user see if that fixes anything

 

[matt911]

Actually do it in safe mode

 

[Andy_con]

thats my day out the window then

 

[matt911]

Just try sfc /scannow
If it doesn't work then you'll have no choice to reinstall tbh. Enjoy your day

 

[Lal B3N]

Sounds like the profile is corrupt, so its trying to load a backup/temp profile.

You need to go the registry and go to "Hkey local machine/software/Microsoft/WindowsNT/CurrentVersion/ProfileList" and then find your profile on the left hand side in a list, check the State value. This should be 0. If it isn't, change it to 0 and give it a reboot and see what happens.

 

[Lal B3N]

If you install updates you should have restore points. Weird lol

Sys restore could be disabled though.

 

[matt911]

Perfect example then. Keep it enabled

 

[@Spoonie]

You DO NOT need to reinstall.

 

[GTXMike]

I recommend using Norton Ghost and create a mirror back up on monthly/weekly basis on separate partition. If problems occurs you can recover your whole system as it was before back up, if you cant start your computer you can use recovery flash drive or disc.

 

[Andy_con]

well things got really bad i nothing worked, so had to reinstall and now im back.

must make sure i have some form or backup enabled, is norton ghost free?

only 146 windows updates to install!!!

 

[matt911]

well things got really bad i nothing worked, so had to reinstall and now im back.

must make sure i have some form or backup enabled, is norton ghost free?

only 146 windows updates to install!!!

Don't forget the service pack install after all those updates then even more to follow

Do you have any idea what is happening? Is this a retail PC/laptop?

Without paying for anything I would leave system restore points enabled which it should, then create a new partition on your hard drive and use it for backup anyway you want.

 

[Andy_con]

no idea, was on facebook, laptop frooze, then blue screen and the laptop restarted and thats where it all started

 

[Andy_con]

two of the errror messages i was getting on start up

 

[matt911]

How old is your laptop?

 

[Andy_con]

??? its a dell 1750

 

[matt911]

But how old?
I would check to see if your RAM is ok. Do you know how to do this?
Search memtest86+ on Google and download it either 32 or 64bit version, put it on a disc and run it from turning on your laptop see how that goes mate.

 

[Andy_con]

um a fair few years old now

upgraded ram so its not the original ram, but again could be 3-5 years old

 

[matt911]

um a fair few years old now

upgraded ram so its not the original ram, but again could be 3-5 years old

Upgraded how? Did you just add another stick in? But still new RAM doesn't always work properly. I would honestly check it first.

 

[matt911]

I'm saying this because RAM stores temporary files that if corrupted due to faulty ram, it will just happen again and again

 

[@Spoonie]

The werfault dialog is not memory, it I/O related so most likely disk.

 

[Jack!]

Wait, you just went ahead and did a fresh install? Did you back-up your stuff? Did you have anything you didn't want to lose?

 

[matt911]

The werfault dialog is not memory, it I/O related so most likely disk.

Yeah I saw that, was gonna ask him to download HD Tune next to check HDD, better just check RAM though

 

[@Spoonie]

Yeah full hardware check would be a good idea. The c0000006 is an in page error so it looks like its gone to grab something that's valid but paged out, coupled with the I/O error almost certainly hardware.

 

[Andy_con]

ive got a samsung 64gb SSD which is a year old

 

[matt911]

ive got a samsung 64gb SSD which is a year old

Is that the only drive u got running?

 

[Andy_con]

yeah

 

[matt911]

Hmm I hope for your sake the SSD hasn't gone, that would be unlucky but check your hardware mate

 

[Andy_con]

was hoping to get a bigger one anyone, 64gb is pretty tiny

 

[Andy_con]

excellent got start up failed again and now my laptop is dead.

is it the hard drive?

 

[Andy_con]

if i replace the hard drive gain give it another year will it just die again?

what cases a hard drive to fail?