Mobile Phone Contract Thread.

[DrR]

Look on Uswitch, never seen anywhere cheaper.

 

[davo172]

Aye thanks, what sort of speel should I say to start off. I’m looking at going over to another network what can you offer ? That sort of thing or do they ask you loads of questions on why your speaking to cancellation

Just have a look first what better deals out there to what you are paying, you could say you you have been offered it by sky or whoever at a shopping center (they can offer un advertised deals to get you to change)
Or just say it is purely cost, you can't afford it.
They possibly won't put you thru to cancellations first just upgrades so they will then offe you something but that will not be the best.
Just then say no I would like to cancel put me thru to cancellations.

When there they will ask you why you can say whatever you want really, but they will then offer you there best you can also then haggle at that point.

Let's say they offer you 20 quid off and 300 speed ask them for more speed and say 23 off and you will renew now. (If you are happy that is)

They will possibly also say the offer is only available now and won't be if you call back or don't say yes now.

But it won't be! you can always say have to talk it thru with Mrs etc they will leave offer on screen just call back and speak to cancellations again.

Offer will be same or slightly better or worse next time. Deals vary every day.

You will get better deals the longer you have been a customer with them.

Let us know how you get on😉

 

[Geddes]

Just have a look first what better deals out there to what you are paying, you could say you you have been offered it by sky or whoever at a shopping center (they can offer un advertised deals to get you to change)
Or just say it is purely cost, you can't afford it.
They possibly won't put you thru to cancellations first just upgrades so they will then offe you something but that will not be the best.
Just then say no I would like to cancel put me thru to cancellations.

When there they will ask you why you can say whatever you want really, but they will then offer you there best you can also then haggle at that point.

Let's say they offer you 20 quid off and 300 speed ask them for more speed and say 23 off and you will renew now. (If you are happy that is)

They will possibly also say the offer is only available now and won't be if you call back or don't say yes now.

But it won't be! you can always say have to talk it thru with Mrs etc they will leave offer on screen just call back and speak to cancellations again.

Offer will be same or slightly better or worse next time. Deals vary every day.

You will get better deals the longer you have been a customer with them.

Let us know how you get on😉

Cheers for the information, i was enquiring for next time which is around mid next year , just so I know what to do and say. I can certainly do it again for my parents too. I’ll certainly pop it up on here how things get on

 

[Steve]

I F’d off EE & moved to Lebara so far better signal & costs peanuts

 

[Ray Gin]

Not seen 120GB p/m cheaper than £12 from Three. I’ll be paying £24 p/m for the Apple Ultra 2 through Three as well, seems a good deal.

 

[imprezaworks]

I F’d off EE & moved to Lebara so far better signal & costs peanuts

I'm going to look into this, ee is really bad lately.

 

[rctempire]

I F’d off EE & moved to Lebara so far better signal & costs peanuts

backbone of Vodafone, so onto a winner there.

Do you call India / Pakistan much? Seems to be their main markets.

 

[Steve]

backbone of Vodafone, so onto a winner there.

Do you call India / Pakistan much? Seems to be their main markets.

Nah, so long as roaming is good in Spain not looked back.

 

[Ray Gin]

Going to cancel my contract with Three and go back to EE I think, the speed and coverage is just so poor all around the country compared to EE. In a lot of work areas I can’t actually get any signal at all. I assume I can use this reason to get out of the contract? I’m paying for a service which I can’t use etc. I’ll no doubt have to still pay the cancellation fee.

 

[Daz...]

Going to cancel my contract with Three and go back to EE I think, the speed and coverage is just so poor all around the country compared to EE. In a lot of work areas I can’t actually get any signal at all. I assume I can use this reason to get out of the contract? I’m paying for a service which I can’t use etc. I’ll no doubt have to still pay the cancellation fee.

Surely you can just use smoke signals up there?

 

[Ray Gin]

Surely you can just use smoke signals up there?

 

[Simon_16v]

Going to cancel my contract with Three and go back to EE I think, the speed and coverage is just so poor all around the country compared to EE. In a lot of work areas I can’t actually get any signal at all. I assume I can use this reason to get out of the contract? I’m paying for a service which I can’t use etc. I’ll no doubt have to still pay the cancellation fee.

I'm not sure if some of the networks try and wriggle out of it by telling you to use wi-fi calling, plus they may not entertain your complaint with it being work and not at home?

 

[Ray Gin]

I'm not sure if some of the networks try and wriggle out of it by telling you to use wi-fi calling, plus they may not entertain your complaint with it being work and not at home?

Can’t use WiFi calling because I’m outside/away from WiFi areas 99% of the time at work. Can’t see the work thing being an issue, who buys a data plan if they only use the phone at home.

 

[Flat Eric]

Anyone used TalkMobile before?
I've ordered a SIM from them. 50gb for 7.95 a month.. significantly cheaper than my Vodafone contract which has just come to end of it's 2 years.
Plus this is rolling 30 days. And they use Vodafone network

 

[Ay Ay Ron]

Three are the biggest c***s when trying to get out of a contract.
I got one years ago, for a month or so the signal was ok and then I literally couldn't use my phone.
Tried to cancel it and it was tough s**t as I was out of my 14 day cooling off period. I cancelled the DD and had a load of letters threatening bailiffs etc. Phoned them back and told them I wasn't getting the service I paid for and they were welcome to send the bailiff around so he could collect the phone.
Didn't hear from anyone again regarding it. Took a few months though.

 

[Steve]

Three months on with Lebara not had one problem with signal or coverage & saved £100 over the EE contract previously.

 

[davo172]

Three months on with Lebara not had one problem with signal or coverage & saved £100 over the EE contract previously.

Same here went from Tesco 02 to lebara Vodafone way better signal service and I am getting unliited minutes and texts and 15 data for a quid a month for 7 months then goes up to 6 quid a month on 8th month

 

[imprezaworks]

Really need to move from EE to those guys

 

[Ray Gin]

I might look at Lebara, they share the same infrastructure as Vodafone iirc. Saying that, I’d probably be safer just going with Vodafone as my broadband is with them so I’m assuming I’d get it cheap. God knows what Vodafone’s coverage is like up here though.

 

[dann2707]

Currently paying £8 a month for 30gb with 3 and my contract has just ended. Not sure whether to stay on that or upgrade! Genuinely really happy with my s22 ultra but an upgrade is always nice.

 

[Flat Eric]

I might look at Lebara, they share the same infrastructure as Vodafone iirc. Saying that, I’d probably be safer just going with Vodafone as my broadband is with them so I’m assuming I’d get it cheap. God knows what Vodafone’s coverage is like up here though.

By discount, it'll be a couple.of quid a month but still strong money e.g 16 quid onwards (going to 18 in April and 20 in April 2026 etc).

 

[-Jamie-]

I might look at Lebara, they share the same infrastructure as Vodafone iirc. Saying that, I’d probably be safer just going with Vodafone as my broadband is with them so I’m assuming I’d get it cheap. God knows what Vodafone’s coverage is like up here though.

It's OK but I went from from Vodafone to EE and it's better. Far more 4G coverage especially further North into rural areas.

 

[AshyC GT]

Anyone used TalkMobile before?
I've ordered a SIM from them. 50gb for 7.95 a month.. significantly cheaper than my Vodafone contract which has just come to end of it's 2 years.
Plus this is rolling 30 days. And they use Vodafone network

I'm with them, changed from Three as I wasn't getting signal at home.

I rate their service, never had issues.

Pay 9.99 a month 80gb data, unlimited calls and texts. Their roaming is good, 5gb per month, fair use. Most places abroad have WiFi the 5gb is nice when exploring.

I have a referral link which gives a free voucher to both of us if you use the link

https://refer.talkmobile.co.uk/ashleyc-3576

EDIT : Just seen you have already ordered a sim

 

[Flat Eric]

I'm with them, changed from Three as I wasn't getting signal at home.

I rate their service, never had issues.

Pay 9.99 a month 80gb data, unlimited calls and texts. Their roaming is good, 5gb per month, fair use. Most places abroad have WiFi the 5gb is nice when exploring.

I have a referral link which gives a free voucher to both of us if you use the link

https://refer.talkmobile.co.uk/ashleyc-3576

Can I use that link after I've already purchased though?

 

[AshyC GT]

Can I use that link after I've already purchased though?

I didn't read the last bit.... Edited my post to reflect

 

[rctempire]

Called EE up, said i was leaving.

Best deal was £12 PM. Unlimited everything with EU roaming. Limited to 100Mbits.
24 month contract.

Said no thanks. Now looking seeing what is on the market, plenty more with better benefits

 

[Ay Ay Ron]

Better that £12pm for unlimited everything?

 

[rctempire]

Better that £12pm for unlimited everything?

limited speeds. Not ideal when streaming video such like.

 

[Ay Ay Ron]

limited speeds. Not ideal when streaming video such like.

Ah, I thought that was just the speeds abroad (which wouldn't bother me)

 

[rctempire]

Ah, I thought that was just the speeds abroad (which wouldn't bother me)

Wouldnt bother me either on that if abroad. But not when at home.

 

[Flat Eric]

Called EE up, said i was leaving.

Best deal was £12 PM. Unlimited everything with EU roaming. Limited to 100Mbits.
24 month contract.

Said no thanks. Now looking seeing what is on the market, plenty more with better benefits

I've switched to Talkmobile today. I'm happy so far with the speeds and coverage. That includes roaming but capped at 5gb I think.

Might be worth looking at some deals from them if Vodafone coverage is good uo your end

 

[Simon_16v]

I'm with them, changed from Three as I wasn't getting signal at home.

I rate their service, never had issues.

Pay 9.99 a month 80gb data, unlimited calls and texts. Their roaming is good, 5gb per month, fair use. Most places abroad have WiFi the 5gb is nice when exploring.

I have a referral link which gives a free voucher to both of us if you use the link

https://refer.talkmobile.co.uk/ashleyc-3576

EDIT : Just seen you have already ordered a sim

Are you locked in for a minimum contract length?

 

[rctempire]

Are you locked in for a minimum contract length?

All theirs are 12 months it looks for the better prices.

 

[DrR]

Called EE up, said i was leaving.

Best deal was £12 PM. Unlimited everything with EU roaming. Limited to 100Mbits.
24 month contract.

Said no thanks. Now looking seeing what is on the market, plenty more with better benefits

That’s a cracking deal!

 

[rctempire]

Weird, requested a PAC, they called again.

Same deal again but offered uncapped.
50GB in Europe max per month.

Said sure.

24 months though.

EE have never hounded me before. But paid off this time.

 

[DrR]

Weird, requested a PAC, they called again.

Same deal again but offered uncapped.
50GB in Europe max per month.

Said sure.

24 months though.

EE have never hounded me before. But paid off this time.

I don’t really get why 100bps was a problem, but good deal that.

 

[Stay Puft]

Im with iD mobile. Best deal I could find, no issues at all. The contract is cheaper than buying the phone outright and sim only etc.

 

[Simon_16v]

Im with iD mobile. Best deal I could find, no issues at all. The contract is cheaper than buying the phone outright and sim only etc.

I’ve been with iD for just over a year now and whilst it seems to be okay at home, whenever I go to work (Leeds), data seems to be really slow and I occasionally struggle to get a call to go through too