Took my car into them this morning for them to sort the sunroof out for the 4th time.
They fitted a new sunroof cassette last September under the wanufacturers warranty.
They rang me a few mins ago and said that the cassette had become buckled slightly causing the sunroof to creak, and would need a new cassette.
Despite the fact that this was replaced within 12months ago they want me to pay for it replacing! I asked them did parts fitted not come with a 12 month warranty as standard?? They said no, not if it's done under warranty.
Can anyone make any suggestions as to what I should do?
Contact Renault Customer Services?
They fitted a new sunroof cassette last September under the wanufacturers warranty.
They rang me a few mins ago and said that the cassette had become buckled slightly causing the sunroof to creak, and would need a new cassette.
Despite the fact that this was replaced within 12months ago they want me to pay for it replacing! I asked them did parts fitted not come with a 12 month warranty as standard?? They said no, not if it's done under warranty.
Can anyone make any suggestions as to what I should do?
Contact Renault Customer Services?
