Surely that could be the other way around too? Plenty of unhappy customers who are not on the forum for any company?
I think the main issue is 3 different mappers have now meantioned the same faults with some of Ktecs maps - now this isn't school, I am sure these mappers are not 'ganging up' on ktec here - I can only imagine it is to highlight an issue with how some of their cars are mapped - ignoring everyones personal opinions on the company, if 3 different mappers have highlighted the same issue and pointed out seperately from each other the same way to rectify the fault, surely this is highlighting a problem?
Im not sure anyone has actually told Ktec how to rectify "the fault" as its not just one fault, everything they do that I have seen (which I admit is only a subset of course, maybe they have multiple employees and its only one of them that is a clueless chance and being let loose on customer engines) as just been full of silly schoolboy errors that just smack of someone who simply doesnt know what they are doing properly.
By contrast the worst map I know of from RS Tuning was an RS2 car that he appeared to have rushed through as the customer was in and out in about half an hour and Mike from MWM ended up finding about 10bhp more from it, but the difference there is that map was just simply not quite finished properly, Paul IMHO either ran out of time or ran out of "can be bothered" that day and didnt get every last bhp from it as a result, which realistically happens to us all on occasion. But the map he did was still perfectly safe and was not full of schoolboy errors, but thats totally different to sending a job out the door when you just dont actually understand what is wrong with it and even when it comes back you either still dont know what went wrong or blatantly lie to the customer about it.
When you do these maps you start with a footballer map, and you work from there, Ktec however seem to just try and jump straight to the finished product without developing it properly and miss a load of important steps along the way if they are sending maps out the door that are either way too lean on full throttle when they leave, or so over advanced that they knock. That just shouldnt ever happen, when im halfway through mapping a car it doesnt make its full potential yet of course, likewise if I had to try and rush a job it wouldnt, but in either case it will still be safe for the engine through the whole process, and I would wager the same with Paul too as he clearly does actually know what he is doing.
Customer cars missing a few bhp here and there is unfortunate but one of those things, everyone is human so wont always get the perfect result every day, but customer cars running 15s on full throttle or knocking their tits off is just totally unforgivable.