Renault response to paint defects

[Griff]

Has anyone had a succesful conclusion from Renault regarding paint defects?

I only picked up my cup on Friday and there is a problem with the paint on the bonnet, a small circle approx. 4/5mm in diameter of "missing" paint.

Considering I have only driven 350 miles and there are no signs of scratches, dimples, dents or abrasions in the imediate area of the defect what should I ask Renault to do?

 

[swelch]

respray the bonnet and blend in to the wings (at there cost)

 

[Griff]

Im taking it back tomorrow for them to look at it. If they suggest "touching it up" I wont be happy!

 

[Ian P]

I had a full respray under warranty. tok ages to get it out of the dealer though.

 

[RobFenn]

I had a paint defect and got in sorted pretty quickly, had no hassle from them. Did you see it on the day you bought it at the dealership? Really you shouldnt accept it as soon as you see it.

 

[Griff]

I did check it thoroughly when I collected it and all was fine. It happened today as i was washing the car. This small circle of paint (about the sixe of the circle of paper from a hole punch) just came off!!

 

[KDF]

I too recently had problems with flaking paint (see thread titled paint chipping)

Took it into dealer .. they said it shouldnt be doing that.. book it in and get yourself a courtesy car..

its booked in for april

 

[Griff]

Yipee another day or two without my car!!