Warranty Claim

[Darren555]

Today I got back my RenaultSport Clio 172 mk1 from the garage. 3yrs old & 20k trouble free miles on the clock & it was in for a minor service. They discovered the alternator belt has started coming adrift & had damaged the cambelt http://www.scoobynet.co.uk/bbs/images/smilies/frown.gif

Service + alternator belt kit + cambelt kit + lots of lovely labour (big engine in little engine bay means alot of work to get at it) gives me just slightly less than a grand on my credit card http://www.scoobynet.co.uk/bbs/images/smilies/eek.gif

It is 4 months out of warranty.
What do you reckon my chances would be of getting any money out of Renault even considering it is xmas? http://www.scoobynet.co.uk/bbs/images/smilies/rolleyes.gif

Darren

 

[thestig]

nah they wont mate, they are tight b******s. Great cars though!

 

[tomboy]

It might be worth having a look http://www.clio172.com/advice/clio_172_tech_bull.htmlhere

There is a tech bulletin with regards to the cam belt/alternator belt.

I had all mine changed just before my warranty was up and didnt have to pay much - as my engine number was listed and if your car is one of those listed, you may be able to get a huge discount.

Good Luck
H

 

[Neil82]

Did they fix it without telling you? I for one will not be taking my car to Renault to get stuff like that done they will just rip you off! (if i keep my car that long)

 

[Jonathan]

Not entirely sure how the alternator belt coming adrift would harm the cambelt ? I thought the cambelt was behind a cover, the belt moving off the alternator etc still wouldnt put it near the cam belt ? Out of interest had the alternator belt been changed ever, supposed to be done 36K or 2 years ! If not this is perhaps a good advert for doing it !

My Alternator belt was shredded by a failed tensioner, needed new alternator, pulleys, tensioner etc.

I also had the cambelt etc done under the tech note mentioned in tomboys post (at an earlier time).

The 5 year extended warranty was the best £650 I ever spent. I have claimed >2K on it so far, my car was during the time you only got 1 year on a UK car. Still got 2 years left and on the cars past record that is big peace of mind. I mean the breakdown cover alone would have cost ~£200.

Good luck getting whatever you can.

 

[GR7]

Quote: Originally posted by Darren555 on 18 December 2003

Today I got back my RenaultSport Clio 172 mk1 from the garage. 3yrs old & 20k trouble free miles on the clock & it was in for a minor service. They discovered the alternator belt has started coming adrift & had damaged the cambelt http://www.scoobynet.co.uk/bbs/images/smilies/frown.gif

Service + alternator belt kit + cambelt kit + lots of lovely labour (big engine in little engine bay means alot of work to get at it) gives me just slightly less than a grand on my credit card http://www.scoobynet.co.uk/bbs/images/smilies/eek.gif

It is 4 months out of warranty.
What do you reckon my chances would be of getting any money out of Renault even considering it is xmas? http://www.scoobynet.co.uk/bbs/images/smilies/rolleyes.gif
Darren






Out of interest, why dont you ask a good local garage what they would charge to do the same job?

 

[Darren555]

Quote: Originally posted by tomboy on 18 December 2003

It might be worth having a look http://www.clio172.com/advice/clio_172_tech_bull.htmlhere

There is a tech bulletin with regards to the cam belt/alternator belt.

I had all mine changed just before my warranty was up and didnt have to pay much - as my engine number was listed and if your car is one of those listed, you may be able to get a huge discount.

Good Luck
H

Why did you have to have yours changed? The note just talks about excessive noise rather than an actual fault.

 

[Darren555]

Quote: Originally posted by Neil82cup on 18 December 2003

Did they fix it without telling you? I for one will not be taking my car to Renault to get stuff like that done they will just rip you off! (if i keep my car that long)

No I was informed all the way & they actually showed me what the problem was.

 

[Tom]

They should pay 80% outta warranty

 

[Darren555]

Out of interest, why dont you ask a good local garage what they would charge to do the same job?

If someone like Hillpower were in my neck of the woods then I probably would have but in my experience trying to save a few quid going to an non specialist can cost you more money in the long run.

 

[JAY172]

i would have thought there would be some form of renault contribution apllicable due to its low mileage.