Just had the first service done on my 172 @ the local main dealer in Hull. Was initially very impressed, completed in 4 hours and the car returned to me with a full valet inside and out. Paid £189 all in and was given a top up pack containing spare oil, windscreen washer fluid and a can of lubricant, as well as gloves and a dipstick cloth et.
However driving home today my girlfriend said she could smell oil so i pulled over and popped the bonnet, I found the oil filler cap on top of the suspension strut and the engine bay covered in oil
Tried to speak to somebody today but the service department is not open till tomorrow, as you can imagine im pretty p!ssed off, what should I do, what should i ask for in compensation and rectification?
Help and advice appreciated.