You'd think they'd offer a long standing customer at least something
I never understand when companies do that
Result!Retentions finally called...
They offered to double up the speed to 250 with Mixit Tv / landline for £25 lol. Which is £1 more than some of the other provider offers though a far far superior package.
Somehow £10 cheaper than I was paying before and probably cheaper than I have paid for 7 years! Result, though I did get a bit worried a week in after putting in a cancellation that I would have to go through with the hassle of moving to another provider.
Tried that number and ended up in Calcutta.If you want to speak to someone in the country, more than likely Scottish, 08009522277 for renewals/cancellations
Person I spoke to almost halved what it was meant to be.
I told them I’ve got sky and that it’s much better! They instead pushed their mobile phone packages but wasn’t interested.It's that time again. Contract up on 8th January.
It's all getting done over Whatsapp now which is better as it's using wi-fi on my desktop as opposed to hanging on the phone. They still ask questions such as :
1. Could you explain how many of you use Broadband and for what purpose? 2. What TV channels do you and your family like watching? 3. How is the telephone being used in the house hold?
I told them I can't tell them anything about what I watch or do as my job won't allow it. But my job does mean i've acquired a particular set of skills and if they cut me off halfway through, I will find them and when I do I will kill them. They didn't laugh
And they don't like you to have just broadband on its own, which is all I need, so insist on you having their Mixit TV package and landline.
£59 for a new 18 mth contract. Seems good value, but I just don't need the TV and phone line.
The w*****s have had a monopoly on cable up in the North East for as long as I can remember. Same old story every 18 mths. I can't get decent Sky Broadband in my area either.
They will let you have broadband on its own if you insist though. Just waiting for a callback. 🤞
Good to know. I was on their M350 package, but downgraded to M100 and found no difference at all.If it helps. I’m internet only and was paying £37 and something pence a month for the 350mb internet. Phoned up and am now paying £37 a month exactly (so a small monthly reduction) for their 1gb download speed.
originally spoke to their Indian based team. Total waste of time but you’ve got to jump through the hoops. Got put through the the UK cancellation team and did much better.
It certainly is. They want £43 for M350 out of me.£37 for 1Gb is a sweet deal... As mentioned above, I am paying £35 for M350.
My contract with them is up the beginning of May anywayLeast you can get out of contract for Virgin if in contract for free.
Next year you cannot without a penalty fee.
Tbh unless you've got a server at your house that people stream horrific amounts from then upload ain't that much of a problem. 50Mbps is sound enough
Not think the 910Mbps download AND upload would be better though?Tbh unless you've got a server at your house that people stream horrific amounts from then upload ain't that much of a problem. 50Mbps is sound enough
Oh ayeNot think the 910Mbps download AND upload would be better though?
What advantage(s) would I get with the wifi 6E router?I'd just stick with the £35 a month one. For the £180 per year youd be spending you could outright buy a better router, stick the Voda one in modem mode and then buy ourself a booster too
Better range and speeds on themWhat advantage(s) would I get with the wifi 6E router?
buy your own wifi6 router. It will no doubt be infinitely better than the one they send you.Ffs, I now have to choose which type of router I want?
View attachment 1635311
Do I just get the normal one or the fancy new ultra with wifi 6E (whatever that means)
Barter them, I managed to get a good dealVirgin have said my bills going up from 35 a month to 63
Then when looking at the new customer deal for same package it's 39 a month
(M350)
So what stops me cancelling amd starting again?
I think you or family member at your address need to have left for 12/18 months (don’t quote me on exact time) before they’ll class you as a new customer. I’ve tried this. B****ds have it well covered.Virgin have said my bills going up from 35 a month to 63
Then when looking at the new customer deal for same package it's 39 a month
(M350)
So what stops me cancelling amd starting again?
The Eero 6 range are awesome - Amazon eero 6+ mesh Wi-Fi 6... https://www.amazon.co.uk/dp/B08ZK15LWW/?tag=cliospnet01-21
300 quid bud??The Eero 6 range are awesome - Amazon eero 6+ mesh Wi-Fi 6... https://www.amazon.co.uk/dp/B08ZK15LWW/?tag=cliospnet01-21
That’s for a 3 pack but they do them as a single unit - £99. Tbh despite having 3 installed around the house, I only use 1 as I get coverage all over. I can’t emphasise how good these are though. They make the shittiest broadband seem unbelievable fast.300 quid bud??
Am I really going to get THAT much benefit from one of those?
Just ring up to cancel, they'll probably honour the price to get you to stayVirgin have said my bills going up from 35 a month to 63
Then when looking at the new customer deal for same package it's 39 a month
(M350)
So what stops me cancelling amd starting again?