Just a bit more insight for all you guys saying two sides to every story etc.
I had work done by Carl on my car this time last year.
Belts were done, 197 cams fitted, timing adjusted and taken to EFI for a remap.
Mint work, top notch service and mega accommodating.
My only complaint is I'm still waiting for my invoice and a nut in the injector rail cover was cross threaded (being a king of cross threading and shearing bolts I see no major dramas in this), everything else has been mint.
Now the fun part, with Martin (Megane Owner and close friend) working overseas, I offered to step in to help coordinate the work, payment and collection of the car.
This started around March this year.
Spoke to Carl a few times on the phone and by text with an intention of collecting the car in June.
Explained I understand the pressures of running your own business and that this stuff happens, but communication and managing expectations is key.
Time started getting tighter at which point my calls and texts were ignored.
It then took for me to call from another phone number for Carl to answer.
Martin visited Carl over the summer (I can't remember exact dates) to chivvy along the work with a 'loose' completion date being agreed.
Insurances and Road Tax were renewed on the premise the work would be completed.
Martin even booked a closed circuit track day at the Nurburgring on promise the car would be complete.
Carl was also meant to be selling the Hybrid Turbo and Uprated Injectors already on the engine towards the £1400 for the new turbo.
This may have been what people seen when using the Megane as a 'donor' car, who knows.
Given the expenditure and delays, I feel Martin has been more than understanding and lenient.
Perhaps using a stihl saw as a key was overkill, but Carl had at least two weeks notice of the collection with regular updates from Martin inbetween.
I'm sure Carl even assured Martin that all parts would be present for collection...